How to buy at auction...

How to Buy

We are an approachable, family-run business always keen to welcome new clients as well as our regular auction addicts, so if you have any questions about how to buy, or about the lots themselves, we are always keen to give friendly, honest advice - just ask.

Before placing a bid:

Register with us, showing your identification, to obtain a bidding number.

We are not able to specify the condition of any lot within the catalogue description, but our valuers are available during the week prior to the auction and up to 8pm on Friday to answer any questions about any lots and we can email close up images of any wear/damage upon request, provided requests are made before the day of the auction.
 

Bidding in person:

The best way to bid is in person on the day of the auction. The auction is open for viewing on Friday from 9am - 8pm and on auction day from 9am. Auctions start at 10am. Simply register with us at reception and obtain a bidding number prior to the auction. Directions to the auction room can be found on the Contact Us page


Bidding online:

You can bid live online via the-saleroom.com. Register with them to listen, watch and bid at our auctions. All bids are subject to an additional 3% plus VAT buyers premium.


Commission Bids:

If you are unable to attend on auction day, it is possible to authorise us to bid on your behalf, by completing a bid form and stating your maximum bid. We will execute your bids as cheaply as possible, taking into account any other bids and/or reserves. This can be done in person on viewing day, or online via our Catalogues page. Please ensure you are registered as a buyer and have a current bidding number before placing a bid

Telephone Bids:

It is possible to bid over the telephone on selected lots, of estimated value over £500. All telephone bids must be arranged in advance and are strictly at our discretion.


Buyer’s Premium:

All bids are subject to buyer’s premium of 17.5% plus VAT. (All bids submitted via the-saleroom.com incur an additional fee of 3% plus V.A.T.).

Payment and Collection:

All items must be paid for and collected by 6pm on auction day or by 5pm on the following Monday. (Tuesday following a bank holiday)
Payment can be made by phone with a debit card (credit cards 2% charge)or by BACS.

Terms and Conditions:

Please note that a sale by public auction is not a consumer sale for the purposes of the Sale of Goods Act 1979 as replaced by the Consumer Rights Act 2015. Buyers must inspect items or request a condition report if not attending, before placing a bid.

See our terms and conditions
 


Clive Madgwick, view of Long Melford - Sold for £1,450


A live model steam engine - Sold for £700


British school, portrait of a lady, oil on canvas, dated 1629 - Sold for £13,200